Make a Return

We want you to be completely satisfied with your purchase! If you need to return an item, please follow these simple steps:

1️⃣ Contact Us

📩 Send an email to info@mystbit.com to initiate your return. Copy and paste the return form below into your email and fill in the fields marked with (*). You can use the form, but you are not obliged to do so.

Return Form

To: info@mystbit.com

Subject: Return Request – Order #YourOrderNumber(*)

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/

Ordered on (*)/received on (*)

Name of consumer(s) (*)

Address of consumer(s) (*)

Signature of consumer(s) (only for paper-based notification)

(*)Date

(*) Delete as appropriate.

For more details on our return conditions, please check our refund policy.

If Your Item Arrives Damaged

If your item was damaged during shipping, please contact us at info@mystbit.com and provide the following information:

1️⃣Your Order Number

2️⃣Photos of the damaged product immediately after opening.

Please keep the packaging until we have reviewed your case.

Need Assistance? Contact us